About Sollis Health
Founded in 2016, Sollis is a healthcare services business that is revolutionizing emergency medicine and urgent care. Our 24/7 concierge medical centers can handle acute medical emergencies, advanced imaging needs and simple complaints all in a single location with no wait, so patients receive the smart, simple and stress-free care they deserve. Our Manhattan clinics are located on the Upper East Side, Tribeca, in the Hamptons during the summer. Expansion to LA is scheduled for Fall 2020.
We now serve 3,500+ members and have an extraordinarily high renewal rate, because we treat everyone like family and go the extra mile in an often inefficient industry. We are a fast-growing, VC-backed organization that is rapidly expanding across the country. We are looking for energetic and passionate self-starters who are excited about healthcare and want to raise the standards for excellent emergency and urgent care.
Sollis is expanding into the LA market and will be establishing our first medical center in Beverly Hills. Our job as concierge clinicians is to be there for members when they have medical emergencies, but want an alternative to the wait times and varying quality of an emergency room. We are the private resource patients come to for extraordinary care, 24 hours a day.
We are looking for a talented, ambitious medical leader to build out our Los Angeles practice. This role will oversee medical care in the LA practice and work closely with the Medical Director, as well as the management team in New York HQ. It requires a strong blend of medical expertise, clinical and operational management skills, and the ability to promote an exciting new medical service. The position will report to the Medical Director at our Beverly Hills location at 153 1/2 North Hamilton Drive.
Specifically, your duties will include:
Patient Care – The Assistant Medical Director serves as a medical leader of the practice, taking on a set number of clinical shifts to care for patients, especially when the practice is first established. Ensure that Sollis patients receive the highest levels of medical care and attention, and that all medical staff on our team provide the same.
Care coordination – Ensure patients receive the follow up care they need after a clinic visit, helping the Medical Director to build out a full Care Navigation team in time. This team ensures patients see the right specialists, facilitates hospital admissions when needed, and provides advocacy and research support to patients.
Training – Working in conjunction with HQ, the Medical Director and Practice Manager, create ongoing medical training to keep clinicians compliant with Sollis medical procedures, wait times short, and ensure patients receive the highest standards of care.
Radiology & Lab management – Working closely with the Practice Manager, ensure that our patients have 24/7 access to all imaging modalities (XRay, CT, MRI, ultrasound) as well as our full suite of lab tests, with little to no wait for both the procedures and reads/results.
Hiring & team building – Work closely with the Medical Director to hire a team of doctors, PA, Nurses, X-ray Technicians/MA, and care coordination staff to serve our patient base.
Scheduling – Work closely with the Medical Director and Practice Director to create a coverage schedule that ensures our patients can access medical services 24/7/365 (plus housecalls)
Establish Sollis as LA’s premier medical destination for high-end emergent and urgent care:
In conjunction with the Medical Director, create a network of specialists in major medical specialties (neuro, ortho, cardio, etc) who we can rely on to take our patients as specialist referrals are needed
Cement relationships with LA primary care physicians and major local hospitals, including Cedars Sinai, UCLA & others
Build the practice, then manage it day to day – This is a job that will evolve over time. Since we are building the practice from scratch, at first the Assistant MD role will center around clinic operations – setting up a new clinical space, building a strong network of physician partners, hiring the right medical team, putting all medical procedures and operations in place, and ensuring excellent communication among the teams and departments. Over 12- 24 months as the practice grows, the role will transition into day to day management, with a focus on ensuring exceptional medical care for patients. The ideal candidate will be able to excel during both phases of the business, and will shape the practice’s evolution from startup to steady state.
To be successful in this role, candidates will demonstrate the following:
First and foremost, the Assistant Medical Director must be an exceptional ER physician or Chief Resident with fantastic clinical and operational skills and a warm bedside manner
Entrepreneurial nature, excited to build a pioneering healthcare delivery model
Above and beyond customer service ethic
Strong technical and systems skills – ability to manage performance management software, compliance databases, and simple financial models.
Excellent communication skills and the ability to work cross-functionally among departments and teams
Strong selling skills and the ability to promote Sollis and elevate our brand among the medical community
Ownership and accountability – a “buck stops here” attitude, happy to take ownership for medical projects and problems and make sure they are executed to the highest standards
Career-oriented individual, searching for unlimited opportunities
Ability to think and work independently, effectively, and efficiently as if running your own business
Ambitious, strong work ethic, and open to new ideas
The ideal candidate will possess the following background:
Highly skilled ER Physician or Chief Resident who has spent significant time working in emergency departments, urgent care centers or a concierge medical practice
Operational driven mindset, with advanced technological skills
A strong track record of getting things done within a medical team or division
Has a passion for engineering efficiency and a better care model in the healthcare space
Strong understanding of the concierge medical space preferred
Comp & Benefits:
Competitive salary, commensurate with experience
Company stock options
Excellent benefits, including healthcare, dental, vision, 401K with matching & more
15 days PTO + federal holidays
Dedicated, motivated team and chance to be part of an ambitious medical startup
Modern, elegant and high-end work environment
Free Sollis membership for you and your family
Full-time role in Beverly Hills
Location: 153 1/2 North Hamilton Drive, Beverly Hills, CA 90211
You and your family will never wait more than 15 minutes to see a medical professional, 24 hours a day, 365 days a year. We will already have your medical history on file, and we’ll know exactly who you are when you walk in the door.
We ensure the best possible medical experience, avoiding long ER wait times without compromising on quality. Our members have access to an excellent staff and hand-picked network of the city’s best specialists, and our state-of-the-art facility is equipped with the most advanced imaging technology in the world, including MRI, CAT and X-ray scans.
Board Certified in Oncology and Internal Medicine, Dr. Kruger has been serving the needs of his patients for over thirty years from his office on the Upper East Side. As one of the pioneers of concierge medicine, Dr. Kruger is tireless in his attention to the needs of his individual patients.
Board certified in emergency medicine, Dr. Kaiden has practiced since 1995 in the best ERs in New York, including Beth Israel, Mount Sinai, St. Vincent’s & NY Presbyterian / Cornell. He has run a network of urgent care centers in the city and was Supervising Medical Physician for the US Open. Dr. Kaiden studied at Cornell and Albert Einstein, with a residency at St. Luke’s / Roosevelt.