About Sollis Health
Founded in 2016, Sollis is a healthcare services business that is revolutionizing emergency medicine and urgent care. Our 24/7 concierge medical centers can handle acute medical emergencies, advanced imaging needs and simple complaints all in a single location with no wait, so patients receive the smart, simple and stress-free care they deserve. Our Manhattan clinics are located on the Upper East Side, Tribeca, in the Hamptons during the summer. Expansion to LA is scheduled for Fall 2020.
We now serve 3,500+ members and have an extraordinarily high renewal rate, because we treat everyone like family and go the extra mile in an often inefficient industry. We are a fast-growing, VC-backed organization that is rapidly expanding across the country. We are looking for energetic and passionate self-starters who are excited about healthcare and want to raise the standards for excellent emergency and urgent care.
Sollis is looking for a highly organized and patient-focused House Call Coordinator to support our house call scheduling and operations. The House Call Coordinator will operate as a liaison between our patients and providers to schedule timely house call visits, ensure all patient data is properly recorded and prepare necessary supplies. They must interact smoothly with all patients and Sollis staff. They will be an administrative team player who has worked in a medical setting before.
NOTE: This position resides in our Upper East Side medical clinic, which is cleaned daily and does not admit patients with COVID-19 symptoms.
Specifically, your duties will include:
Scheduling house calls for medical care and treatment for patients at their homes in the NY and Hamptons area. This position will manage timely and ongoing correspondences between patients and providers to support our house call operations.
Enter information into our electronic health record. We use eClinicalWorks and can provide training if needed.
Ensure housecall bags and equipment are stocked in advance and given to providers to take with them. Housecalls can be performed for Covid and a variety of non-Covid medical needs such as evaluating falls, respiratory distress, infections, and myriad of other medical needs. We provide full PPE and supplies to our providers for all Covid-related housecalls.
Make patients comfortable, patiently and professionally answering any questions they have. This position will work closely with the Medical team to serve our patient base.
To be successful in this role, candidates will demonstrate the following:
Extraordinary organizational and project management skills. Comfort with Excel and Google sheets imperative
Keen eye for detail and initiative to improve operations
Prior administrative background in an urgent care, ER or surgical center preferred
Have outstanding customer service skills and a high level of professionalism
Be comfortable interfacing with five-star clientele
Schedule: Full-Time or Part-Time, immediate start.
5 day a week position. MUST be willing to work some weekends! We have a second person currently in this role, so our goal is to coordinate 7 day a week coverage between two people.
Full-Time positions are categorized as employees working more than 35 hours per week for Sollis, and includes:
You and your family will never wait more than 15 minutes to see a medical professional, 24 hours a day, 365 days a year. We will already have your medical history on file, and we’ll know exactly who you are when you walk in the door.
We ensure the best possible medical experience, avoiding long ER wait times without compromising on quality. Our members have access to an excellent staff and hand-picked network of the city’s best specialists, and our state-of-the-art facility is equipped with the most advanced imaging technology in the world, including MRI, CAT and X-ray scans.
Board Certified in Oncology and Internal Medicine, Dr. Kruger has been serving the needs of his patients for over thirty years from his office on the Upper East Side. As one of the pioneers of concierge medicine, Dr. Kruger is tireless in his attention to the needs of his individual patients.
Board certified in emergency medicine, Dr. Kaiden has practiced since 1995 in the best ERs in New York, including Beth Israel, Mount Sinai, St. Vincent’s & NY Presbyterian / Cornell. He has run a network of urgent care centers in the city and was Supervising Medical Physician for the US Open. Dr. Kaiden studied at Cornell and Albert Einstein, with a residency at St. Luke’s / Roosevelt.